Refund policy

Last updated: 18 July 2026

How refunds work

All Steadel purchases are processed by Paddle.com Market Ltd, our Merchant of Record. Refunds are handled in line with Paddle's refund policy.

You can request a full refund within 14 days of purchase — email support@steadel.com from your account email, or use the link on your Paddle receipt. Refunds are returned to the original payment method, typically within 5–10 business days.

Cancellations

You can cancel your subscription at any time, self-serve, in Settings → Billing. Access continues to the end of the paid period and no further charges are made. And before any of this matters: every plan starts with a 14-day free trial, no card required.

Statutory rights

Nothing in this policy limits rights you hold under mandatory law, or the terms Paddle presents at checkout.

See also our terms of service and privacy policy.